About Opticom

Design Build Success

Since 1994, Opticom has built a reputation as a trusted resource for innovative technology solutions. We provide advanced Audiovisual, Information Technology, Communications systems, and Data cabling together with superior customer service.  Our team of highly-skilled technologists, engineers and installation technicians pride themselves on supporting our clients with professional and cost-effective solutions to solve their business technology needs.

Company Overview

Opticom's staff includes industry veterans who are professional account managers, design engineers, system programmers, project managers, and installers dedicated to their craft, with a clear vision of the role technology plays in our customers' success. Opticom is committed to training our staff in the evolving and fast-paced world of business technologies. Armed with this knowledge, we educate our clients on the latest trends and provide the highest quality solutions available today.

We provide an innovative, streamlined approach to design and deliver the best solution for your organization. Our goal is to optimize your business interactions and processes to drive measurable success.

Let our expertise guide all phases of your project: Consult-Design-Build-Train-Maintain

Leadership

Our founder, Tom Clausi, started this company over 26 years ago,  focusing on excellent customer service to respond quickly to customers' needs delivering flexibility, quality, professionalism, and dedication to attaining our customers' goals.

“Excellent customer service is the number one priority here at Opticom. It is the personality of the company and the reason why customers come back”

– Tom Clausi, President Opticom Inc.

Our Team

Opticom's Certified design and installation team includes AV  Engineers, Control System Programmers, and Video Conference System Specialists with over 25 years of industry experience. Technical skill, experience, proficiency, and dedication to excellence are essential to Opticom's ability to integrate high-quality new technology. Opticom technicians, at minimum, hold a Connecticut Low Voltage License.

Our team operates using a time-tested set of documented standard operating procedures for all project stages, ensuring a uniform and high quality across all our products.

Opticom couples experience designing and installing AV systems with a strong IT system knowledge and skillset essential for integrating high-quality hardware and software technologies. Our local base of operations ensures reliable and timely support.

 

 

Our Process

Our mission is to engineer measurable success through simplified business systems while creating outstanding customer experiences.

What Makes Opticom Different

Our “Good-Better-Best Customized Solutions
We present our clients with multiple options for each system examining varying approaches and costs, giving our clients maximum perspective in choosing the system that’s right for their business and budget. In the process our clients become the best-informed buyers in the market.

Latest Business Technologies
We are visionaries in the rapidly changing world of technology and stay fluent in a unique compilation of Audio Visual, Communication and Business Intelligence Tools.

Supportive Onboarding Process
We work with your teams, through comprehensive training, to help integrate your new systems into your corporate culture.

Established and Proven
We have served Connecticut and beyond for more than 26 years. We have many years of combined knowledge and experience in the Voice Data and Video Communications Industry.

Licenses, Certifications, Associations and Awards

Opticom is fully-licensed in the state of Connecticut to design, engineer, and install your project from concept to completion. We have received recognition for our knowledge, experience, and customer service.

Licenses

As a licensed low voltage electrical contractor, Opticom is your one-stop technology resource for design-build projects.

Licensed Electrical Contractor – #193542

Certifications

Opticom is certified by many of the AV industry's top manufacturers', software providers, and Cloud Service providers, in addition as a voice and data structured cabling and Optical installation company we hold TR-07-S, TS-FSD-400, TS-LAN-500 certifications

We are a member of the Corning Network of Preferred Installers - Delivering Installation Expertise and Reliability.

For your safety Opticom holds OSHA pro and CLICKSAFETY certifications to help ensure a safe and healthful workplace.

Associations & Community Involvement

We believe in success not only in our business but in our families and community and Opticom commits time and resources to each. We seek to improve the quality of life in our community through mentorship and educational outreach programs.

 

Technology Partners

Opticom has successful long-standing strategic partnerships with best-in-class technology manufacturers: