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5 Ways Unified Communications Can Improve Your Customer Service

Contacting your customer service department doesn’t have to be an experience your customers dread. When you install a unified communications (UC) platform, you can provide a high level of customer service in an efficient manner. UC tools like instant messaging, email, and phone can be used to communicate not only with your customers but also…


GrowFL Announces 2018 Florida Companies to Watch Finalists

Opticom Among Second-Stage Businesses Competing to Earn Prestigious Honor Melbourne, Fla. (August 24, 2018) Opticom was among the first round of 2018 Florida Companies to Watch finalists recently announced by GrowFL.  The awards event – now in its eighth year – honors 50 select second-stage companies from throughout the state for developing valuable products and…